Shipping Policy
Our shirts are Made to Order (MTO). While we do have inventory, which allows for about 80% of orders to ship within 48 hours, there are instances when fulfillment will take a bit longer, but no more than 8 - 12 business days (excluding weekends and major holidays).
Custom orders are fulfilled and shipped within 10 - 16 business days (excluding weekends and major holidays).
Once your order has been shipped, you will receive notification via email with your tracking information.
* All orders placed after 12:00 p.m. PST will begin processing the following business day. *
SHIPPING FAQ
Normal Standard Shipping TimesFor All Locations:
The shipping times below are estimates and should be considered when placing your order.
*Note that we cannot be responsible for delays in shipping once picked up by the carrier.
US:
2 - 5 days
Canada:
8 - 18 days
Australia and New Zealand:
7 - 19 days*
Europe**:
9 - 17 days*
Latin America:
10 - 25 days*
Africa**:
10 - 25 days*
Other countries:
14 - 30 days
Busy Season:
20-40 Days exceptions apply.
Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list:
Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you! The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
Deliveries might take longer than expected because of incorrect shipping address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
ORDER CONFIRMATION
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
ORDER PAYMENT
All customers are charged at the time of purchase. All payments are in USD.
Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
SEPARATE SHIPMENTS
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
We're available 24/7 at:
support@plgolf.co
We're available M - F 9:00 AM - 5:00 PM | Sat/Sun - Golfing
888-886-7252